About Moving Matters

With years of experience but still moving with the times

Moving Matters, based in the heart of Berkshire, is a trusted and experienced removals company that takes pride in providing its customers with a stress-free and seamless moving experience. With a team of highly trained professionals and state-of-the-art equipment, Moving Matters ensures that your belongings are transported safely and efficiently to your new home.

Whether you’re moving across town or to a different part of the country, Moving Matters has you covered. With a comprehensive range of services, including packing, storage, and unpacking, the team at Moving Matters takes care of every aspect of your move, leaving you free to focus on the exciting new chapter ahead.


As soon as possible. Get a number of quotes and once you are happy and comfortable with the company book A.S.A.P, this way you will get the removal company of your choice. Remember a good removal company will get booked up weeks in advance. The end of the month and Friday is the most popular time so try to book mid-week and mid month, some removal companies will give you a discount if you pick this time.

Yes, it is important to get everything in writing even if you have agreed dates and times on the phone. Good removal companies will do this as standard practice, make sure to check all their terms and conditions especially cancellation policies. Remember to confirm your moving date and time as so many breakdown/complaints have occurred with customers not confirming dates with removal companies.

NO. By law electrical and gas work should be done by a qualified trades person. However some removal companies will do some appliances, while others will not touch anything. If they do, this is as a favour to the customer but it is at your own risk. They will stress they cannot be held liable for any damages if any problems are encountered. The washing machine is something that they can usually disconnect and should be straight forward. However problems can happen usually with the taps which are never used, you only find out they don’t work when you come move the washing machine.

If a company does ask to come out and visit your property to clarify what you have to move, then we do highly recommend this. It allows you to receive a more accurate price and you can also get a feel for the company. Remember you are going to invite these people into you lives for a whole day and entrust them with your prized possessions. If you don’t feel comfortable with them they will not be able to keep you happy and smiling through what is one of the most stressful periods in your life.

Most removal companies will offer a number of services. The first is full pack where they will pack all items in the house, provide all packing materials and if required place items into the new property as requested. The second is part pack where they will pack only fragile and delicate items, you then pack most of the other items yourself. The next is just the removal where you pack all your boxes and they move them along with your furniture. Additional services may be cleaning and rubbish clearance.

Most companies today ask for a deposit to secure your moving date or the full amount.

Some interesting Facts...

Interesting Facts

  1. According to the Office for National Statistics, the average distance of a house move in the UK is around 40 miles.
  2. A survey by the UK government found that the average cost of a house move in the UK is £3,000.
  3. In the UK, the peak moving season is typically during the summer months, with over 30% of all moves taking place in July and August.
  4. According to the UK government, the average length of time that people stay in a property before moving is 7 years.
  5. A study by the Royal Institution of Chartered Surveyors found that the average time it takes to complete a house move in the UK is 12 weeks.

Feedback & Reviews

Chris Riley
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Massive thank you to Terry, Jason & Tom for the extremely professional and stress free house move. Started moving our belongings as soon as they arrived and didn't stop until it was done. Very friendly and respectful to our belongings and houses (took steps to protect the carpets etc.. as there was a bit of rain). The very reasonable quote Terry gave us was spot on, no additional or hidden costs. Highly recommended
Neil Bennett
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Excellent service and were flexible when we had moving date changes at very short notice. Thoroughly recommend!
Georgia Hardwicke
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Great removals company. We moved 60 miles & Moving Matters made it very easy. Nothing was too much trouble for Terry & his team. Highly recommend them
D Khangura
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Absolutely top notch service, punctuality and value for money. From the moment Terry arrived to our home to conduct a survey until the team left after moving us to our new home. The team were brilliant throughout whether it was delivering extra boxes, moving things out of our old home or putting them into our new home. Always checking with us where we wanted items and even fixing the hydraulics on an ottoman bed! Literally couldn't fault a thing; highly recommended if you want peace of mind for your home move.
Alan Lane
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I can't stress enough how good this company were. From the initial meeting with the representative (Terry) who guided us through the best way to organise our move. To the excellent team who performed our move efficiently and in a friendly and helpful way. They even fixed my broken chair!! For a stress free move you could not ask for better.
Mark Plummer
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Removal of furniture to storage and new home. A 1st class job! Can't say enough about how professional, friendly and accommodating these guys are. They were not the cheapest quote (nor the most expensive) but I believe they are well worth the cost. My needs were not routine and they met them with great humour.
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Excellent service from start to finish. We moved on one of the snow days at the start of February and despite the conditions they got everything done without any problems. Very knowledgeable and professional.
Caroline Woolner
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Moving Matters were great. They came and quoted at short notice and the quote was competitive. We had the full packing service -they came the day before and packed up our non essentials (highly recommend this option as it totally removed any packing stresses).The boxes were labelled by them with a brief description of contents and room to make it easier for when we unpacked.On removal day they were really efficient emptying the house. Unpacking the furniture went as smoothly as the rest of the job had. The team were friendly and calm. They really made moving day so easy - Thank you so much!
Graham Attwood
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Friendly, helpful and supportive service from start to finish. Team were efficient and careful throughout the process and nothing was too much trouble. Excellent value for money and great service provided. Would happily use again and highly recommend this company.
Janet Ainge
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Delighted with service provided which was carried out promptly and efficiently by Moving Matters. Nothing too much trouble. Packing boxes and wrapping paper collected quickly after move.
Janet Pacheck
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Excellent service, thank you

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